Returns & Exchanges
At Killington Sports, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unused items. If your equipment doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to get you back on the mountain.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the equipment is securely padded to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing